Customer Service Charter

CDC Victoria is committed to providing a reliable service that you, our customer, can depend on.

Public Transport is an essential service that links people to places and communities. Our success will come from living our values and we strive to do this every day and every customer engagement.

This Customer Service Charter sets out our responsibilities and obligations to our customers and the communities that we serve.

If you want to know what to expect when traveling on buses operated by CDC Victoria, and what’s expected of you, our Customer Service Charter is a great place to start.

Easter Long Weekend and Anzac Day service changesView changes
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