Child safe policy

This Child Safe Policy was written to demonstrate the strong commitment of CDC Victoria and its related bodies corporate (collectively referred to as ‘CDC’) to child safety and to provide an outline of the policies and practices developed by the company to keep children safe from harm.

Commitment to Child Safety

All children who travel on CDC bus services have a right to feel and be safe.  The safety of passengers on our services, especially children, will always be our first priority and CDC has a zero tolerance attitude towards violence and, in particular, child abuse.

The Company has undertaken a Child Safety Review using a checklist adapted from the Commission for Children and Young People’s guidelines to identify child safety measures in place and areas for improvement. As a result of this review the Company has adopted this Policy and a Child Safe Code of Conduct, with the approval of the Chief Executive Officer.

The Manager, Process Improvement is the Company’s designated Child Safety Person, with the General Manager, People, Culture & Operations as the alternate contact person.  Training will be provided to newly recruited personnel, as well as existing employees, on the requirements of this Child Safe Policy and the Company’s Code of Conduct.

This policy applies to all CDC employees and includes contractors and volunteers where relevant.

Valuing diversity

CDC values diversity and does not tolerate any discriminatory practices.  To achieve this we:

  1. promote the cultural safety of Aboriginal children and their families;
  2. promote the cultural safety, participation and empowerment of children from culturally and/or linguistically diverse backgrounds and their families;
  3. welcome children with a disability and their families; and
  4. employ staff from diverse cultural backgrounds and ensure that they are aware of their obligation not to discriminate unlawfully.

Recruiting drivers and supervisors

CDC applies best practice standards in the recruitment and screening of its employees.  We interview, conduct reference checks on all employees and require both National police checks and working with children checks for drivers and school bus supervisors.

Supporting employees

CDC seeks to attract and retain the best drivers, school bus supervisors and other employees.  We provide support so that people feel valued, respected and fairly treated.  We have developed a Child Safe Code of Conduct to provide guidance to our drivers and school bus supervisors, all of whom receive training on the requirements of the Code.

Risk Management

Risks involving child safety have been incorporated into the Company’s Risk Register which is reviewed at least annually and on an ad hoc basis in response to any changes.

Risk areas for school bus and charter which are most relevant are:

  • The employment of bus drivers who transport children. The Company addresses this by ensuring all drivers and supervisors hold Working with Children Cards which are reviewed for currency every six months.
  • The need for a process to report any concerns. The Company addresses this by requiring and training all operational staff to report any concerns in accordance with the Code of Conduct.

Reporting a child safety concern or complaint

Our Manager, Process Improvement has been appointed as a Child Safety Person with the specific responsibility for responding to any complaints made by employees, parents or children.

We listen to and act on any concerns children or their parents raise with us.  CDC can be contacted by the following means:

Child Safety Person
28 Prosperity Street, Truganina Vic 3029

Telephone: (03) 9977 9900